Shipping policy

Shipping Policy

Effective Date: 12/12/2025

Thank you for shopping with Monee’s Creations. Please review our Shipping Policy below to understand how your order will be processed and delivered.

Order Processing Time

  • Most orders are custom-made to order.

  • Processing times vary by product and design complexity and are typically 5-7 business days unless otherwise stated.

  • Processing time does not include shipping time.

  • During peak seasons, sales, or holidays, processing times may be extended.

You will receive an order confirmation email after purchase and a shipping confirmation with tracking information once your order has shipped.

Shipping Methods & Rates

  • Shipping rates are calculated at checkout based on order size, weight, and destination.

  • We currently ship within the United States. (International shipping availability will be announced if offered.)

  • Expedited shipping options may be available at checkout; however, expedited shipping does not shorten processing time.

Delivery Timeframes

Once shipped, delivery times are estimated as follows:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (if selected)

Delivery times are estimates and not guaranteed.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

  • Monee’s Creations is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • Orders returned due to incorrect addresses may require additional shipping fees to be reshipped.

Lost, Delayed, or Stolen Packages

  • Monee’s Creations is not responsible for lost, delayed, or stolen packages once marked as delivered by the carrier.

  • If your package is delayed or missing, please contact the shipping carrier directly using the provided tracking number.

  • We recommend shipping to a secure location.

Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide your order number and clear photos of the damaged item and packaging

We will review the claim and determine if a replacement or refund is appropriate.

Shipping Fees

  • Shipping fees are non-refundable.

  • If an order is returned due to refusal or failure to retrieve from the carrier, the customer is responsible for reshipping costs.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: info@moneescreations.com📍 Business Name: Monee’s Creations

By placing an order with Monee’s Creations, you agree to this Shipping Policy.